Social Media Analytics
Sentiment Analytics, Text & Contexual Analytics and more...
Social Media Analytics
  • Sentiment Analytics

    Sentiment Analysis is the process of determining whether a piece of writing is positive, negative or neutral. Also known as opinion mining, Sentiment Analysis refers to the use of natural language processing, text analysis to evaluate written or spoken language and determine the sentiment polarity. Coupled with text analytics, Sentiment Analysis reveals the customer?s opinion about topics ranging from your products and services to your location, your advertisements, or even your competitors.
    Our experts can help:
    1. Evaluate sentiment and monitor changes over time.
    2. Identify feedback sources to define new targets.
    3. Continuously improve customer experience and competitive posi?tion.
Social Media Analytics Expert
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